Privacy Policy

1. Controller

The controller responsible for the processing of personal data through this website is:

2. General Information

CookieJar Shooting processes personal data only where necessary to operate this website, process orders, provide shooting analysis and coaching services, communicate with customers and comply with applicable legal obligations.

Depending on how you use our services, we may process contact information, order information, basketball-related information, payment-related information and video recordings submitted for shooting analysis.

3. Orders and Coaching Services

When you purchase Cookie Pro or Cookie Pro+ and submit your information, we may process:

• First and last name
• Email address
• Age, if provided
• Basketball position, if provided
• Team, if provided
• Training goals and other information you provide
• Front and side shooting videos
• Selected coaching package
• Payment status and transaction reference
• Communication and coaching notes where necessary

This information is processed solely for the purpose of providing the shooting analysis and individualized training concept you have purchased, fulfilling our contractual obligations and communicating with you regarding your order.

4. Shooting Videos

CookieJar Shooting requires customers to upload video recordings of their basketball shot in order to provide the requested shooting analysis and individualized training concept.

The videos are used to review your shooting mechanics, identify areas for improvement and provide personalized feedback.

Please only upload videos that you are entitled to provide to CookieJar Shooting. Where other identifiable persons appear in the recording, you are responsible for ensuring that you are permitted to provide the recording for this purpose.

5. Video Storage – Cloudinary

Shooting videos are uploaded to and stored using Cloudinary. Cloudinary provides the technical infrastructure used to store and deliver the submitted video files.

Video links are associated with your submission in our database so that CookieJar Shooting can access the videos for the purpose of providing the purchased service.

Cloudinary may use subprocessors and may process data outside the European Economic Area where permitted by applicable data protection law and subject to appropriate safeguards.

6. Retention of Shooting Videos

For Cookie Pro, shooting videos are generally retained for no longer than 90 days after your personalized shooting analysis has been completed, unless a longer retention period is required by law or necessary for the establishment, exercise or defence of legal claims.

For Cookie Pro+, shooting videos may be retained for the 60-day service period in order to review progress, compare mechanics over time and update your individualized training concept.

Where legally permissible, you may request the earlier deletion of your videos at any time. Please note that early deletion may affect our ability to complete the purchased service.

7. Database – Supabase

Customer submissions and order-related information are stored in a PostgreSQL database provided through Supabase.

This may include your contact details, basketball-related information, video links, selected package, payment status, submission status, analysis notes and review information.

Supabase processes this information as part of the technical infrastructure used to operate CookieJar Shooting.

8. Payments – Stripe

Payments for CookieJar Shooting services are processed through Stripe.

When you complete a payment, Stripe processes the payment and transaction information required to complete the purchase.

CookieJar Shooting does not directly store your complete payment card details. We store information necessary to associate a successful payment with your order, including payment status and a Stripe checkout session reference.

Stripe may process personal data internationally, including outside the European Economic Area, subject to applicable data protection safeguards.

9. Transactional Emails – Resend

CookieJar Shooting uses Resend to send transactional emails relating to purchases and coaching services.

These emails may include order confirmations, confirmation that your videos have been received and updates regarding your shooting analysis or coaching service.

Your email address, name and information required to create the relevant message may be processed through Resend for this purpose.

These service-related emails are not marketing newsletters.

10. Reviews

If you submit a review, CookieJar Shooting may store your rating, review message and information linking the review to your submission.

Reviews are not automatically published. Reviews may be displayed publicly only after approval.

11. Legal Bases

Personal data required to process your purchase and provide Cookie Pro or Cookie Pro+ is processed primarily on the basis of Article 6(1)(b) GDPR because processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract.

Where processing is required to comply with legal obligations, processing may be based on Article 6(1)(c) GDPR.

Where necessary for legitimate business, security or legal interests, processing may be based on Article 6(1)(f) GDPR, provided that such interests are not overridden by your rights and freedoms.

Where consent is legally required, processing is based on Article 6(1)(a) GDPR. Consent may be withdrawn at any time for the future.

12. General Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected or for as long as required by applicable statutory retention obligations.

Certain order, transaction and accounting information may therefore need to be retained after the coaching service has been completed.

The specific retention periods for shooting videos are described above.

13. Your Rights

Subject to the requirements and limitations of applicable data protection law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Request restriction of processing
• Request data portability
• Object to certain processing activities
• Withdraw consent where processing is based on your consent

To exercise your rights, please contact:

14. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.

In Austria, the competent supervisory authority is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde).

15. Cookies and Analytics

CookieJar Shooting currently does not use Google Analytics, Meta Pixel or other advertising tracking technologies.

Technically necessary technologies may be used where required for the operation, security and payment functionality of the website.

If optional analytics, advertising technologies or other non-essential cookies are introduced in the future, this Privacy Policy and, where legally required, the consent mechanism will be updated accordingly.

16. Data Security

CookieJar Shooting takes appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

17. Website Hosting

CookieJar Shooting is hosted by Vercel. Vercel provides the technical infrastructure required to securely operate and deliver this website.

When you visit this website, technical information such as your IP address, browser type, operating system and access logs may be processed where necessary to ensure the security, stability and functionality of the website.

18. Changes to this Privacy Policy

This Privacy Policy may be updated when our services, technical infrastructure or applicable legal requirements change.

The current version will be made available on this website.